During our EOFY Sale, our returns policy is slightly different to normal - credit notes and limited exchanges are available. "Outlet" styles are available for a credit note only. See FAQ linked here Full returns policy linked below. We ship all orders from Sydney, Australia and there may be a slight delay during this busy period.
- Our team aims to dispatch orders within 2 days, excluding weekends and public holidays. Shipping time is in addition to this.
- Returns are for a credit note or exchange. Refunds to original payment method are not offered unless the item is deemed by our team to have a major fault.
- Prepaid return shipping labels are available for Australian customers; all other customers are responsible for the cost of return shipping.
- Outlet styles can be returned for a credit note only, with label cost deducted.
- See full returns information here.
- See our full shipping information here.
- Effective April 2025, Shipping to the USA has changed. Delays are expected and tariffs may be payable prior to delivery. See updates here.
Australia
| Order Type |
Cost |
Estimated Metro Ship Time* |
| Standard below $150 |
$10 |
2-7 days |
| Standard above $150 |
Free |
2-5 days
|
| Express |
$20 |
1-3 days |
*Delivery timeframes cannot be guaranteed.
International
| Country |
Cost |
Estimated Metro Ship Time* |
| USA under $150 |
$7.50 USD |
3-6 business days |
| USA above $150 |
Free |
3-6 business days
|
| NZ |
$12 |
5-8 business days |
| UK |
$40 |
7-12 business days |
| Major EU |
$40 |
7-12 business days |
| Rest of world |
$40 |
View times |
* Delivery times do not include customs handling times. All international orders are sent Express with Australia Post and delivery timeframes are not guaranteed.
Need a delivery time estimate? Visit Auspost Delivery Estimate and use 2766 as the sender's postcode. Reach out to our team orders@willandbear.com if you have a time sensitive order.
