During our June warehouse sale, we will offer credit notes for change of mind purchases (and limited exchanges for Australian customers). International customers are responsible for the cost of their shipping label. Items marked final sale are not available for return unless they are deemed to have a major fault. Read our returns policy and shipping policies in full by visiting the links below.
- Our team aims to dispatch orders within 2 days, excluding weekends and public holidays however during busy periods and promotions, this may be longer. Shipping time is in addition to this.
- Returns:
- Australian customers can choose between an exchange or credit note.
- Customers outside of Australia can choose between a credit note or refund
- See full returns information here.
Australia
| Order Type |
Cost |
Estimated Metro Ship Time* |
| Standard below $150 |
$10 |
2-7 days |
| Standard above $150 |
Free |
2-5 days
|
| Express |
$20 |
1-3 days |
*Delivery timeframes cannot be guaranteed.
International
| Country |
Cost |
Estimated Metro Ship Time* |
| USA |
Under $150: $10 USD Over $150: Free |
4-6 business days* |
| NZ |
Under $150: $10 Over $150: Free |
3-5 business days |
|
Canada |
Under $150: $10 Over $150: Free |
6-8 business days |
| UK |
Under £100: £10 Over £100: Free |
4-6 business days |
| France, Germany, Netherlands, Spain |
Under €100: €10 Over €100: Free |
4-7 business days |
| Rest of world |
$40 |
View times |
* Delivery times do not include 2 days processing times or customs handling times. Delivery timeframes are not guaranteed. Most orders are arriving on time but delays may occur.
Need a delivery time estimate? Visit Auspost Delivery Estimate and use 2766 as the sender's postcode. Reach out to our team orders@willandbear.com if you have a time sensitive order.