The perfect summer straw bucket hat for any occasion, all summer long. Made from 100% Raffia, this bucket hat is versatile, breathable and super durable. This hat will pack in your suitcase for your next vacation.
Your hat plants a tree & supports Aussie farmers
Crushable & Packable, softens with time
Handwoven Natural Raffia With Crochet Construction
8cm | 3 1/6 in Flexible Brim
10cm | 3 9/3 in Round Crown Height
Adjustable Brim, Wear Up or Down
Straw Bucket Hat with UPF 15 Good Protection
The perfect summer straw bucket hat for any occasion, all summer long. Made from 100% Raffia, this bucket hat is versatile, breathable and super durable. This hat will pack in your suitcase for your next vacation.
We plant a tree for every hat, cap, beanie and bucket hat sold
The highest verifiable standard in environment and social impact
We use materials that work within the natural carbon cycles
We give 20% of the profits from this hat to help land and communities thrive
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Rated 4 out of 5
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Rated 4 out of 5
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Perfect for my inner Audrey Hepburn
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Rated 5 out of 5
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Rated 5 out of 5
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Product seems high quality; though I ordered the wrong size. I ordered from the USA website and unfortunately ordered the wrong size.
To send the product back for either return or exchange, the shipping cost is put on me the customer which is fine...except that when I went to go ship it back, minimum shipping cost was $168 (I know this sounds unbelievable and I still can't believe it honestly, but this is true). They said it was likely due in part to the size of the box even though it is super light & they said that shipping to Australia is just exorbitantly high right now.
Normally I wouldn't blame a company for this issue and the customer service was nice when I reached out to them. I even asked that since I ordered from the the USA site, was there not a local shipping warehouse which unfortunately they do not have one.
So now, I am stuck with a $120 hat that I cannot exchange and cannot return and cannot use.
I think I just wish that maybe they would have a *very prominent* disclaimer when ordering that shipping costs will be on the customer to pay and that if you are ordering outside of Australia these costs could be more than the cost of the product.
Anyways, if you aren't 100% sure you are going to love the product or have purchased the right size, don't risk it!
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Rated 4 out of 5
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Rated 2 out of 5
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Hi Natasha,
Thank you so much for sharing your experience and we can see that our CX team have been in contact regarding your concern. We completely understand how frustrating this must have been. As an Australian-based business, all international orders are currently shipped from Australia, and unfortunately, we don’t have a US-based returns location. International shipping costs are continuously changing and are set by the individual carriers. We always do our best to help customers find the most affordable return option available when they reach out for help.
We’re glad to hear you were happy with the quality of your hat and your experience with our customer service team. We’d hate for you to be left with a hat you can’t wear, so please reach out to us again and we’d be happy to see if there are any other options we can explore. 🤠
Absolutely love this hat! It's the perfect blend of resort elegance and effortless boho chic, making it just as gorgeous for a beach holiday as it is for a girls' day out. The crushable design is so practical- you can pack it without worrying about ruining its shape- and it still looks flawless.
The quality is beautiful, especially for the price, and it feels like a much more expensive hat. To top it all off, the customer service was exceptional. It's rare to find a brand that delivers on style, quality, value, and service, but Will & Bear absolutely does. I couldn't be happier with my purchase and highly recommend it!
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Rated 5 out of 5
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Rated 5 out of 5
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Love it! Will be perfect for my holiday in Europe!
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Rated 5 out of 5
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Rated 4 out of 5
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Love this hat so much! Buy it!
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Rated 5 out of 5
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Rated 5 out of 5
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