Help
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Returns
We're almost certain you'll love your hat, but if you change your mind for any reason within 30 days of purchase we offer exchanges or a gift card subject to...
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Sizing
Sizing Charts Each product has a sizing chart assigned to it. Please refer to the size chart on each product page before making your purchase. If you are unsure or in-between...
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Hat care
A simple guide to keeping your favourite hats in shape, ready for the next adventure. This is one thing we can’t stress enough; hat care! Just like your favourite linen...
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How do I track my order?
Once we dispatch your order, you'll receive an email from us with all your tracking information so you can know exactly where your item(s) are! If your tracking is showing...
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How long does delivery take?
Once we receive your order, our warehouse will take up to 2 business days to process and pack your order (handling time). Once they've handed your order over to the...
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When will my order be dispatched?
We have a standard 1-2 day handling time once your order arrives at our warehouse. Once you’ve checked out you’ll receive an email from us. We then process your...