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Each product has a sizing cart assigned to it. Please refer to the size chart on each product page before making your purchase.
The best way to determine what your size is to measure the circumference of your head where you want to wear it.
Measure the circumference of approximately 2.5 cm (1″) back from your hairline to the back of your head on the desired angle.
Measure the circumference of you head approximately 2.5cm (1′) below the hairline to the back of the head.
Each product has a sizing cart assigned to it. Please refer to the size chart on each product page before making your purchase.
We hope you love your Will & Bear purchase, but if for any reason if you are unhappy with your purchase or your hat doesn’t fit please contact us at orders@willandbear.com Please be mindful when selecting your hat as we do not normally exchange for change of mind purchases. In the unlikely scenario you receive a faulty or wrong item we are happy to arrange a refund. Please note goods to be assessed by Will & Bear to confirm prior to refund. When organising an exchange please take note of the information below:
Returns must be made within 60 days of order date
There is no exchange or refunds on sale items
Fee’s, duties and taxes are the responsibility of the customer
Goods must be in original condition Item(s) must be unworn, unwashed with original tags
Items exchanged are not guaranteed to be in stock and a credit note will be issued in place of the customer finding another item
Postage cost is the responsibility of the customer.
If for any reason you need to exchange your purchase please contact us orders@willandbear.com to confirm postage payment options.
Shipping will be via Australia post. please allow 1-2 days handling time for your item once your order has been placed.
We cannot guarantee delivery times, however, you should receive your delivery within 2-5 working days this timing may be exceeded during peak/busy times and to rural areas, we thank-you for your patience.
We ship worldwide and to all international destinations. International delivery times vary between 7-30 days depending on your location. Australia post advise that shipping to MOST international destinations is between 5-10 days. If you would like a shipping time estimate for your purchase, please contact us and we will give you an accurate shipping estimate for your destination country. Please note international orders may occur tax and duties by customs in the country where the order is delivered. Any duty and tax incurred in the country of the destination are the responsibility of the customer.
All transactions are processed in the currency shown on the shop and product pages.
The contents of our website, and the site as a whole, are intended solely for personal, noncommercial (other than for the purchase of merchandise from our Site) use by its users.
You may download or copy the contents and other downloadable materials displayed on willandbear.com for your personal use only. No right, title or interest in any downloaded materials is transferred to you as a result of any such downloading or copying.
You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works of, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the contents of this site.
When purchasing from Will & Bear your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is the current industry standard. If you have any questions regarding our security policy, please contact us via email at hello@willandbear.com.
